Let's Connect
Have a question about your vehicle? Need help choosing the right carpet? Our team is standing by to assist. We respond to all inquiries within 2 hours during business hours.
SEND MESSAGE
Contact form
Fill out the form below and we'll get back to you within 2 hours during business hours. For urgent inquiries, please call us directly.
Send us a message
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Thank you for reaching out! We'll respond within 2 hours during business hours. For urgent matters, call us at (555) 123-4567.
Contact Information
Business Hours
MULTIPLE WAYS
Choose your channel
We offer multiple ways to reach us. Pick the method that works best for your situation and we'll respond promptly.
Live Chat
Available during business hours for quick answers
Visit Us
See our workshop and discuss your project in person
OUR LOCATION
Visit our workshop
Our 25,000 sq ft facility is open for visits during business hours. See our craftsmanship in action and discuss your project with our team.
Custom Car Carpet HQ
Detroit, MI 48201
United States
DIRECT CONTACTS
Reach the right person
For specialized inquiries, contact our team members directly. Each person below handles specific areas of our business.
Frank Martinez
Handles custom builds, restomod projects, and pattern creation for rare vehicles.
Sarah Chen
Handles orders, shipping inquiries, bulk pricing, and dealer partnerships.
Marcus Williams
Handles pattern digitization, fitment questions, and custom template requests.
QUESTIONS
Contact FAQ
Common questions about reaching us and what to expect when you contact our team.
Send MessageWe respond to all inquiries within 2 hours during business hours (Mon-Fri 8AM-6PM EST, Sat 9AM-3PM EST). For urgent matters, please call us directly for immediate assistance.
For the fastest and most accurate response, include your vehicle's year, make, and model, the specific service you're interested in, and any photos of your current carpet condition if applicable.
Yes, we welcome visitors during business hours. For the best experience, we recommend scheduling in advance so we can prepare materials samples and have a team member available to discuss your project.
Yes, we offer free 15-minute phone consultations to discuss your project scope and options. For more complex projects, we can schedule longer consultations with our pattern specialist or master craftsman.
Absolutely. Photos help us understand your project better. You can attach them to your email or upload them through our contact form. We accept JPG, PNG, and PDF files up to 10MB each.
READY TO START
We're here to help
Whether you have a quick question or a complex restoration project, our team is ready to assist. Choose your preferred contact method below.
Request a Quote
Get a detailed quote for your specific vehicle and project requirements
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